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Dental Recordkeeping - Back to Basics

Dr. Greg Anderson received his DDS from the Faculty of Dentistry, University of Toronto, in 1986. He jpractised in northern ontario for over 20 years and joined the University of Toronto, Faculty of Dentistry, as a part-time Clinical Instructor in 2007. In 2011 he was appointed Assistant Professor of Restorative Dentistry and later as the Interim Director of Clinics. In 2012, he joined the Royal College of Dental Surgeons of Ontario as the Practice Enhancement Consultant. He maintains a faculty position as Assistant Professor and is currently director or co-director of five faculty courses including the undergraduate clinical prosthodontics program.

Dr Brian N. Feldman earned his dental degree from the University of Toronto’s Faculty of Dentistry, and a Bachelor of Arts, with distinction, also from the U of T. He maintained a private clinical practice in Toronto for 38 years while also publishing THE DENTALETTER and later Current Practice, a continuing education course for practising dentists. Dr. Feldman served as the Editor of Ontario Dentist from 2003 to 2014, and was the Director of Professional Relations & Academic Affairs for Colgate-Palmolive Canada from 2007 to 2016. Dr. Feldman joined the Quality Assurance department of the College in 2017 and is currently a Practice Enhancement Consultant for the Quality Assurance Program.

Dr. Parvaneh Bahrami received her DDS in Iran in 1992. In 2004 she completed the Qualifying program at the Faculty of Dentistry, University of Toronto where she also obtained her Master of Science in Periodontology in 2012. Dr. Bahrami is a Fellow of the Royal College of Dentists of Canada (RCDC). She also is board certified by The American Board of Periodontology and is a Diplomat of the American Academy of Periodontology (AAP). Dr. Bahrami is a clinical instructor in the periodontology department at the Faculty of Dentistry, University of Toronto. She practices as a periodontist and is currently  a Practice Advisor in the Quality Assurance Department at the Royal College of Dental Surgeons of Ontario

January 21, 2022

Speakers:                Greg Anderson, BSc, DDS

                                    Parvaneh Bahrami, MSc, DDS, FRCDC

                                    Brian Feldman, DMD


Professional, ethical and legal responsibilities require that a complete chart and record documenting all aspects of each patient's dental care be maintained. A detailed chart accurately records the patient's dental condition when first presenting at the office, assists and supports a proper diagnosis and treatment planning and provides a clear description of the patient's ongoing care. Good records are also the dentist's best defence in the event of a formal complaint or lawsuit. In this presentation, RCDSO representatives offer guidance and practical advice in understanding the dental recordkeeping requirements in Ontario.



Learning Objectives:

  • Understand and appreciate the reasons for keeping good patient records

  • Describe the requirements for various components of a complete chart

  • Identify problem areas and take advantage of helpful tips to keeping better patient records


PLP - Ccommunication Breakdown

PLP Mission

The Professional Liability Program (PLP) is a program of the Royal College of Dental Surgeons of Ontario (RCDSO) created in the 1970s to administer malpractice protection for Ontario dentists.


To protect the reputation of the profession, PLP vigorously defends any member from allegations of negligent dental treatment. Similarly, in accordance with the RCDSO’s public protection mandate, in instances in which compensation is warranted, PLP works to provide timely and fair compensation to patients. PLP also promotes patient safety and responsible dentistry by providing individual and group risk management guidance to members of the RCDSO.

February 13, 2022

PLP: Communication Breakdown

Session Description: The Professional Liability Program provides malpractice protection and risk management advice to Ontario dentists. This interactive session on communication will be presented by two PLP professional staff members. It will include an introduction to PLP and its services, followed by a discussion of the the value of effective communication within the healthcare setting. The presenters will describe basic and advanced communication techniques and offer guidance on how to avoid communication pitfalls.

Learning Objectives: At the end of the session, participants will be able to:

  • Describe the services offered by PLP.

  • Understand the importance of effective communication within the healthcare setting.

  • Describe basic and advanced communication techniques.

  • Identify and prevent situations that may lead to miscommunication.


4 CE Hours Core 1


Update for Medication-Related Osteonecrosis of the Jaw

Kenneth E. Fleisher, DDS, FACS

Diplomate of the American Board of Oral and Maxillofacial Surgery

Clinical Professor

NYU College of Dentistry, Department of Oral and Maxillofacial Surgery

NYU Langone Medical Center, Department of Plastic Surgery

Bellevue Hospital Center, Department of Plastic Surgery

March 22, 2022

Course Description 

Bone health and maintenance of bone integrity are important concerns during comprehensive cancer care and management of osteoporosis. Bisphosphonates and denosumab are antiresorptive medications widely used for the prevention and treatment of osteoporosis and skeletal complications associated with metastatic cancer and multiple myeloma.  Medication-related osteonecrosis of the jaw (MRONJ) related to antiresorptive therapy is a condition that has created numerous dilemmas in patient management and may have a broad health impact.  This case-based presentation will review evidence-based data that has led to paradigm shifts for pathogenesis and innovative strategies for risk assessment, prevention and management of MRONJ.



The participant will learn:

  • Strategies for diagnosis of MRONJ related to clinical presentation, imaging and differential diagnosis.

  • Risk assessment for dental treatment: What works and what doesn’t.

  • Recent advances in pathogenesis: What we know today and how this may impact clinical decisions.

  • Strategies for improving oral health via dentoalveolar surgery, restorative dentistry and implant surgery.

  • Management options for patients with MRONJ.


Current Scientific Evidence in Endodontic Therapy

Dr. Rony Dagher, BSc., DDS., MSc. Endo, FRCD.(c)

  • Dr. Rony Dagher is a certified dental specialist in Endodontics.

  • Dr. Dagher graduated with a Bachelor of Sciences degree from the University of Toronto, Ontario, and received his D.D.S. from Case Western University in 1995, where he was awarded numerous awards in clinical Dentistry.

  • He taught at the University of Toronto Dental School for several years while practicing general dentistry in a private office setting where he gained valuable experience in Operative, prosthetic and cosmetic Dentistry. He completed a 3-year master’s residency at the University of Toronto’s post-graduate endodontic program.

  • Dr. Dagher owns and operates hi private practice, Endodontic Solutions in Mississauga Ontario and currently maintains an affiliation with the Faculty of Dentistry, University of Toronto, in teaching endodontics to dental students. He has a special interest in working with the operating microscope for endodontic procedures. He served as an RCDC Endodontic examiner for many years.

  • He currently lectures locally and internationally on various Endodontic Topics such as Traumatic Dental injuries, latest diagnostic and patient management techniques, and state of the art efficient and predictable endodontic therapy.

Date: September 16, 2022

Course Description 


This course is designed for the dental clinician who desires to stay at the forefront of the latest scientific advancements, endodontic techniques and schools of thought. Discussion will include NiTi metallurgy and irrigation technologies that are cutting edge and changing endodontic therapy.





The Science and Physics of Instrumentation: Advances in metallurgy and file engineering that address cyclic fatigue and file separation.

• Efficiency with fewer files: Design enhancements that deliver consistent canal shapes in less time and with fewer instruments.

• Obturation: State of the art, centrally condensed guttapercha technologies vs. single-cone techniques.

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